The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
20UF Page 1 of 23
Safety Recall
Code: 20UF
Subject Suction Jet Pump
Document History
Date
Summary
08/07/2024 Updated claiming instructions
08/06/2024 Original publication
Affected Vehicles
Country
Beginning
Model
Year
Ending
Model
Year
Vehicle Vehicle Count
USA
2015
2020
GOLF
USA
2015
2020
GOLF GTI
USA
2015
2019
GOLF SPORTWAGEN
USA
2019
2020
JETTA GLI
CAN
2015
2019
GOLF
CAN
2015
2020
GOLF GTI
CAN
2015
2019
GOLF SPORTWAGEN
CAN
2019
2020
JETTA GLI
Check Campaigns/Actions screen in ELSA on the day of repair to verify that a VIN qualifies for repair
under this action. ELSA is the only valid campaign inquiry & verification source.
Campaign status must show “open.”
If ELSA shows other open action(s), inform your customer so that the work can also be
completed at the same time the vehicle is in the workshop for this campaign.
Problem Description The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative
Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the
fuel may flow directly into the EVAP system. If this happens, fuel could accumulate in the
EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in
the presence of an ignition source, may result in a fire.
Corrective Action Replace the suction jet pump.
Precautions If the recall condition exists in the vehicle, customers could experience refueling issues
(early stopping fuel nozzles, spillback) when fuel has accumulated in the EVAP system. A
fuel odor may also be noticed by the driver/vehicle occupants. Customers experiencing
these issues are advised to contact an authorized dealer to have the vehicle diagnosed.
Code Visibility On February 16, 2024, the campaign code was applied to affected vehicles.
Owner Notification Owner notification will take place in August 2024. Owner letter examples are included in
this bulletin for your reference.
Additional Information Please alert everyone in your dealership about this action, including Sales, Service,
Parts and Accounting personnel. Contact Warranty if you have any questions.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
20UF Page 2 of 23
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALL
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a
new motor vehicle or any new or used item of motor vehicle equipment (including a tire)
covered by this notification under a sale or lease until the defect or noncompliance is
remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle
that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that
contains a defect relating to motor vehicle safety.
Pre-
Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned
vehicles in their inventory which are involved in a safety or compliance recall until the
defect has been remedied.
Dealers must ensure that every affected inventory vehicle has this campaign completed
before delivery to consumers.
Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete.
Labels can be ordered at no cost via the Compliance Label Ordering portal at
www.vwhub.com.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 3 of 23
Parts Information
Criteria
Quantity Part Number P.O.C. Part Description
Ordering Method
(see description below)
01
1
5Q0-201-029-A
PUMP
UOL
2
5GM-886-373
GROMMET
Free Order
1
1J0-919-133-B
SEAL
Free Order
Parts Control Type:
Upper Order Limit (UOL)
Parts will be managed with a weekly Upper Order Limit. Please see Parts On
Command (POC) for your Upper Order Limit quantity.
Parts Control Type:
Free Order
Parts will be managed by Free Order
Initial Allocation:
YES
Dealers will be sent an initial allocation prior to customer notification.
If no initial
allocation was received, please reference your dealer’s Estimated Remaining Repairs
by campaign to view your potential VIN population.
NOTE
Your dealer’s Estimated Remaining Repairs by campaign can be found in Parts on Command.
Click on “View Campaign List” and review the Estimated Remaining Repairs column.
NOTE
Campaign parts should always be ordered as per the parts information in this circular. The ordering system will
supersede the part, if applicable.
CD
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 4 of 23
Claim Entry Instructions
The labor times listed here may differ from the labor operations and labor times listed in ELSA.
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order.
If a customer declines campaign work, refer to the “Customer Declines Campaign/Update Repair” section in the
Campaign/Update Policy and Procedures Manual.
Service Number 20UF
Damage Code 0099
Parts Vendor Code WWO
Claim Type Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator Mark PUMP* as causal part
Vehicle Wash/Loaner Do not claim wash/loaner under this action.
Loaner/rental coverage cannot be claimed under this action. However, loaner/rental
may be covered under the current loaner/mobility program. Please refer to the
Volkswagen Warranty Policy and Procedures Manual for loaner claims information and
reimbursement details.
Criteria I.D. 01
LABOR
Labor Op Time Units Description
2066 19 00 SEE ELSA Remove and install fuel delivery unit
2003 17 50 SEE ELSA Fuel drained+filled
2050 19 99 20 Replace suction jet pump
PARTS
Quantity Part Number Description
1.00 1J0919133B SEAL RING
2.00 5GM886373 GROMMET
1.00 5Q0201029A PUMP*
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 5 of 23
Customer Letter Example (USA)
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>
NHTSA: 24V110
Subject: Safety Recall 20UF - Suction Jet Pump
Dear Volkswagen Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Volkswagen has decided that a
defect, which relates to motor vehicle safety, exists in certain 2015-2020 model year Volkswagen vehicles. Our records show
that you are the owner of a vehicle affected by this action.
What is the issue?
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific
seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could
accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an
ignition source, may result in a fire.
What will we do?
To correct this defect, your authorized Volkswagen dealer will replace the suction jet pump. This work will take about two hours
to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the
preparation of the work, as well as to accommodate their daily workshop schedule.
What should you do?
Please contact your authorized Volkswagen dealer without delay to schedule this recall work. To set up an appointment online,
please visit www.vw.com/find-a-dealer
.
On the day of repair, if possible, please ensure that the fuel level in your vehicle is at ¼ of a tank (or less).
Precautions you should take:
If the recall condition exists in the vehicle, customers could experience refueling issues (early stopping fuel nozzles, spillback)
when fuel has accumulated in the EVAP system. A fuel odor may also be noticed by the driver/vehicle occupants. Customers
experiencing these issues are advised to contact an authorized dealer to have the vehicle diagnosed.
Additional Information
If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this
letter immediately via first-class mail to the lessee within ten (10) days of receipt.
If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time,
if you have changed your address or sold the vehicle, or if you should have any questions about this communication,
please reach out to us using your preferred method of communication at www.vw.com/contact
or by calling us at 800-
893-5298.
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-
888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov
.
To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please visit
www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN) into the Recall/Service Campaign
Lookup tool.
If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how
to request reimbursement. We would be pleased to review your reimbursement request.
We apologize for any inconvenience this matter may cause; however, we are taking this action to help ensure your safety and
continued satisfaction with your vehicle.
Sincerely,
Volkswagen Customer Protection
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 6 of 23
Customer
Customer Letter Example (Canada)
Ele (USA)
<MONTH YEAR>
<CUSTOMER NAME>
<CUSTOMER ADDRESS>
<CUSTOMER CITY STATE ZIPCODE>
This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>
Transport Canada Recall: 2024-095
Subject: Safety Recall 20UF - Suction Jet Pump
Dear Volkswagen Owner,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your
vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle
affected by this action.
What is the issue?
The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific
seal inside an affected suction jet pump fails, the fuel may flow directly into the EVAP system. If this happens, fuel could
accumulate in the EVAP system and may leak through the charcoal canister filter element. Leaking fuel, in the presence of an
ignition source, may result in a fire.
What will we do?
To correct this defect, your authorized Volkswagen dealer will replace the suction jet pump. This work will take about two hours
to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the
preparation of the work, as well as to accommodate their daily workshop schedule.
What should you do?
Please contact your authorized Volkswagen dealer without delay to schedule this recall work.
On the day of repair, if possible, please ensure that the fuel level in your vehicle is at ¼ of a tank (or less).
Precautions you should take:
If the recall condition exists in the vehicle, customers could experience refueling issues (early stopping fuel nozzles, spillback)
when fuel has accumulated in the EVAP system. A fuel odor may also be noticed by the driver/vehicle occupants. Customers
experiencing these issues are advised to contact an authorized dealer to have the vehicle diagnosed.
Additional Information
If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any
subsequent notice, if applicable) to the lessee within ten (10) days of receipt.
If your authorized Volkswagen dealer fails or is unable to complete this work free of charge within a reasonable time, if
you have changed your address or sold the vehicle, or if you should have any questions about this communication,
please contact please contact Customer Relations, Monday through Friday from 8AM to 8PM EST by phone at 1-800-
822-8987 or via our “Contact Us” page at www.vw.ca
.
If you have previously paid for repairs relating to the condition described in this letter, the enclosed form explains how to
request reimbursement. We would be pleased to review your reimbursement request.
We apologize for any inconvenience this matter may cause; however, we are taking this action to help ensure your safety and
continued satisfaction with your vehicle.
Sincerely,
Volkswagen Customer Protection
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 7 of 23
Repair Overview
Replace suction jet pump.
NOTE
These repair instructions may differ from the labor operations and labor times listed in ELSA.
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
This procedure must be read in its entirety prior to performing the repair.
Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.
(i)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 8 of 23
Required Tools
Wrench - Fuel Sending
Unit
-T10202-
Trim Removal Wedge
-3409-
(or equivalent)
Fuel Extracting Device
-VAS5190A-
(or equivalent)
n
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 9 of 23
Repair Instruction
Section A - Check for Previous Repair
Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.
Confirm the Campaign/Action is open <arrow
1>. If the status is closed, no further work is
required.
Note the Applicable Criteria ID <arrow 2> for use
in determining the correct work to be done and
corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
All campaigns/actions with a repair available must be
performed in order of the Start date <arrow 3>. The
oldest should be performed first (unless otherwise
noted in the repair instructions).
Proceed to Section B.
Applicable criteria
ID(s)
Campaign/Action
Status
'
01¢:=i
Open(=o_
EXAMPLE
Campaign/ActJOO
Start
Designa:JOO
...J
IT;
201~11-10
W-SERV
_ACT·
2018-12-13
RECALL-
2017-05-16
A-RECALL-
EXAMPLE
A
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 10 of 23
Section B Repair Procedure
NOTE
Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
This procedure must be read in its entirety before performing the repair.
NOTE
Follow these “rules” when working on the fuel supply system:
Thoroughly clean the connecting points and the surrounding area before loosening.
Place the removed parts on a clean surface and cover them. Only use lint-free cloths!
Carefully cover or seal opened components if the repair will not be done immediately.
Only install clean parts: remove replacement parts from the packaging immediately prior to installation. Do
not use parts that have been stored loose (for example, in tool boxes etc.).
When the system is open: do not work with compressed air.
Do not move vehicle.
Seal off any open lines and connections immediately with plugs, for example, take from -VAS6122-.
Protect the disconnected connectors from dirt and moisture and only connect when they are dry.
Before starting work, place the extracting hose on an exhaust extractor that is switched on near the fuel tank
assembly opening to extract fuel vapors.
WARNING
Risk for repeat repair!
It is imperative that the battery is disconnected before draining the fuel. Failing to disconnect the battery can result
in fuel level sending unit faults, or fuel gauge inaccuracies. Additional diagnostic time required to perform a
capacitive discharge or remove fused power to the instrument cluster to clear these faults or inaccuracies are NOT
covered under this campaign.
CD
CD
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 11 of 23
Disconnect the 12V battery:
Move the front seats all the way forward.
On vehicles equipped with power seats, be
sure to move the front seats all the way
forward before disconnecting the battery in the
next step.
Open the battery heat protection sleeve cover
to access the cover <1> on the battery ground
terminal <2>.
Loosen the nut <3> several turns and remove
the
battery ground terminal <2> from the
negative battery post and isolate the terminal.
Remove the rear bench seat:
See ELSA Repair Manual: Repair Manual >
Body > Body Interior > 72 Seat Frames > Rear
Seats > Bench Seat/Single Seat, Removing
and Installing
NOTE
Place the seat bench in a clean location where it will
not be damaged. Damage to the seat bench is not
covered under this action.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 12 of 23
WARNING
Risk for repeat repair!
It is imperative that the exact amount of fuel removed from the fuel tank is reinstalled into the fuel tank at the end of
this operation. Failing to reinstall the same of amount of fuel that was extracted can result in fuel level sending unit
faults, or fuel gauge inaccuracies. Additional diagnostic time required to perform a capacitive discharge or remove
fused power to the instrument cluster to clear these faults or inaccuracies are NOT covered under this campaign.
Reimbursement of fuel costs will not be covered under this campaign.
WARNING
Danger due to fuel contacting skin
To prevent injury or discomfort, wear proper protective gear when skin may come in contact with fuel. Proper
fuel resistant gloves are advised.
Take care when working on a vehicle that has been stored outdoors in extreme climate conditions. Fuel will
not freeze when exposed to extreme cold, therefore the fuel in the tank may be well below 0°C. Use cold
weather protective gear or equipment as necessary, drain all of the fuel out, or warm the vehicle indoors if
the vehicle has been stored in an extreme climate condition before performing the next steps.
CAUTION
There is a risk of injury due to the fuel being under pressure.
The fuel system is under pressure. Injuries are possible from fuel spraying out.
Before opening the fuel system:
Wear protective eyewear.
Wear safety gloves.
Reduce the pressure: place clean cloths around the connection point and carefully open the connection
point.
CAUTION
Leaking fuel increases the risk of fire.
When the battery is connected, the door contact switch activates the fuel pump when opening the driver door.
Leaking fuel may ignite and start a fire.
Before opening the fuel system, cut off the power supply to the fuel pump.
CAUTION
Perform the following steps before starting work on the fuel system:
Before starting work, switch on the exhaust extracting system and place a suction hose close to the installation
opening of the fuel tank to extract escaping fuel fumes.
If no exhaust extracting system is available, a radial fan (as long as motor is not in air flow) with a delivery volume
greater than 15 m (49.2 feet)3/h can be used.
Internal
Drain the fuel tank:
WARNING
Risk for repeat repair!
It is imperative that the exact amount of fuel
removed from the fuel tank is reinstalled into
the fuel tank at the end of this operation.
Failing to reinstall the same of amount of
fuel that was extracted can result in fuel
level sending unit faults, or fuel gauge
inaccuracies.
Additional diagnostic time required to
perform a capacitive discharge or remove
fused power to the instrument cluster to
clear these faults or inaccuracies are NOT
covered under this campaign.
See ELSA Repair Manual:
Repair manual >
Engine > Fuel Supply - Gasoline Engines > 20
Fuel Supply > Fuel Tank > Fuel Tank, Draining
NOTE
Risk for repeat repair!
Do not use pliers or other tools on the fuel
line connector(s) or damage to the
connector may occur.
Damage to the fuel line connector(s) due to
improper removal/installation may cause the
connector to not fasten securely upon
reinstallation, causing a leak.
Consequential damage to the fuel line
connector(s) due to improper
removal/installation is not covered under
this campaign.
NOTE
Follow all waste disposal regulations.
Check the fuel tank for contamination.
2-
VAS
5190
CD
I
N20-1
0998 I
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 14 of 23
Prior to disassembly, the fuel delivery unit
MUST be clean. If excessive dirt or debris is
present <as shown>, clean and dry the fuel
delivery unit and surrounding areas as
necessary.
Remove the fuel delivery unit:
See ELSA Repair Manual: Repair manual >
Engine > Fuel Supply - Gasoline Engines > 20
Fuel Supply > Fuel Delivery Unit/Fuel Level
Sensor > Fuel Delivery Unit/Fuel Level Sensor,
Removing and Installing,
CAUTION
Risk for repeat repair!
During removal of the fuel delivery unit, it is very
easy to damage the fuel level sensor. Use caution
when removing the fuel delivery unit. Damage to the
fuel level sensor is not covered under this action.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 15 of 23
Replacing the suction jet pump:
TIP
To view a short video overview on
removing and
reinstalling the suction pump, scan the QR code to the
left.
The QR code is for viewing the video on smartphones
and tablets. Alternatively, the video can also be
accessed through computer internet browsers with
the link below:
https://vwcup.lxp.live/training-library/dc74b9ac-30c6-4647-
9bd4-2010a55135e6
NOTE
The fuel tank in the
illustration below has been
sectioned to provide a clear view of the suction valve.
Under no circumstances should the fuel tank be
altered or modified as shown below.
Reach into the fuel tank and follow the black hose to
find the suction pump <1>.
Disconnect the rear suction line <2>:
o Push the connector further onto the suction
pump.
o Press and hold the quick release connector
latch in with the thumb.
o Pull the connector off (downward).
NOTE
Risk for repeat repair!
Do not use pliers or other tools on the fuel line
connectors <2 and 3> or damage to the connector
may occur.
Damage to the fuel line connector(s) due to improper
removal/installation may cause the connector to not
fasten securely upon reinstallation, causing a leak. A
damaged fuel line connector on the front or rear
suction pump line requires replacement of the FUEL
TANK.
Consequential damage to the fuel tank due to
connector damage from improper
removal/installation is not covered under this
campaign.
...
1,1
..
_ .
(11
CD
CD
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 16 of 23
Remove the suction pump <1> off the retainer
bracket <3>:
o Slightly rotate suction pump <1> away
from the bracket <3>
o
Remove the pump <1> from the fuel
tank by gently rocking it back and forth
between the fingers and thumb.
o Use caution not to damage the attached
front suction line.
Take care that the Liquid-
Vapor Separator
Assembly <1> does not come off of its
attachment bracket when removing the Suction
Jet Pump.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 17 of 23
NOTE
Risk for repeat repair!
If the Liquid-Vapor Separator <1> comes loose
and is not reinstalled onto the mounting
bracket, a customer comeback for rattling in
the fuel tank, or EVAP system faults may
occur.
The Liquid-
Vapor Separator <1> can be
reinstalled onto its mounting bracket <2>.
Replacement of the fuel tank for the Liquid-
Vapor Separator dislodging from the mounting
bracket is not covered under this campaign.
If the Liquid-
Vapor Separator Assembly <1>
comes off the mounting bracket during suction
pump removal:
o Snap the Liquid-
Vapor Separator <1>
back into place by realigning it with the
mounting bracket.
o Push down on the Liquid-Vapor
Seperator to reengage the clip <2>.
When correctly installed, the Liquid-Vapor
Separator clip will be secured into its mounting
bracket as shown.
NOTE
The fuel tank does NOT require replacement
if the Liquid-
Vapor Separator Assembly is
dislodged from its mounting bracket during
removal of the Suction Jet Pump.
Consequential damage for fuel tank
replacement is not covered under this
campaign for dislodged Liquid-Vapor
Separator Assemblies.
(i)
(i)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 18 of 23
Disconnect the front suction line <1> from the
suction pump:
o Push the front suction line <1> further
onto the suction pump <2>.
o Press the release <3> with the thumb,
then pull the front suction line <3> off of
the suction pump <2>.
Transfer the front suction line <1> from the old
suction pump <2> to the new suction pump,
ensuring that the locking of the retention clip <3>
is felt and/or heard.
TIP
The red colored connector <3> on the front
suction line connects to the suction pump.
The green colored connector on the front
suction line connects to the fuel delivery unit.
NOTE
Risk for repeat repair!
Do not use pliers or other tools on the fuel line
connector <3> or damage to the connector
may occur.
Damage to the fuel line connector due to
improper removal/installation may cause the
connector to not fasten securely upon
reinstallation, causing a leak. A damaged fuel
line connector on the suction pump line
requires replacement of the FUEL TANK.
Consequential damage to the fuel tank due to
connector damage from improper
removal/installation is not covered under this
campaign.
(i)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 19 of 23
Insert the new suction pump <1> into the fuel
tank.
Align the retention clip on the new suction pump
<1> to the bracket <2> on the liquid-vapor
seperator.
Slide the new suction pump <1> downward onto
the bracket <2>.
Ensure that the pump is secured firmly on the
bracket <2>.
Part Number Part Description
5Q0-201-029-A Suction Pump
NOTE
Use caution not to damage the attached front suction
line during installation.
Reconnect the rear suction line <2> to the
suction pump <1>, ensuring that the locking of
the retention clip is felt and/or heard.
Ensure that the front suction line <3> and rear
suction line <2> are firmly seated and secure by
gently pulling the lines away from the suction
pump.
NOTE
Risk for repeat repair!
Do not use pliers or other tools on the fuel
line connectors <2 and 3> or damage to the
connector may occur.
Damage to the fuel line connector(s) due to
improper removal/installation may cause the
connector to not fasten securely upon
reinstallation, causing a leak. A damaged
fuel line connector on the front or rear
suction pump line requires replacement of
the FUEL TANK.
Consequential damage to the fuel tank due
to connector damage from improper
removal/installation is not covered under
this campaign.
I
ill
~~~~~~~
___
I
CD
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 20 of 23
Reassemble vehicle in the reverse order of remvoal
according to the ELSA repair manual and note the
following:
When reconnecting fuel lines, ensure that the
locking of the retention clip is felt and/or heard.
CAUTION
Risk for repeat repair!
Be careful not to bend the fuel level sensor
when installing the fuel delivery unit.
Consequential damage to the fuel level
sensor is not covered under this campaign.
Carefully install the dry fuel delivery unit seal
<1> into the opening in the fuel tank.
Part Number Part Description
1J0-919-133-B Seal
NOTE
The fuel delivery unit seal must be installed dry.
Using the -T10202-, tighten the locking ring to
110 Nm.
I I
T10202-
\.--
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 21 of 23
Replace rear seat bench grommets <1>.
Part Number Part Description
5GM-886-373
GROMMET
Open the fuel door and remove the fuel cap
<2>.
Refill the fuel tank with the same amount of
fuel removed prior with the -VAS5190A- Fuel
Extraction Unit.
Verify using the sightglass on the side of the
-VAS5190A- Fuel Extraction Unit that the fuel
tank was filled with the same amount of fuel
that was extracted before reconnecting the
battery.
NOTE
Risk for repeat repair!
Failing to fill the fuel tank with the same of amount of
fuel that was extracted can result in fuel level
sending unit faults, or fuel gauge inaccuracies.
Additional diagnostic time required to perform a
capacitive discharge or remove fused power to the
i
nstrument cluster to clear these faults or
inaccuracies are NOT covered under this campaign.
2
ft
/~
'.I
A72-11727 I
CD
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 22 of 23
Reconnect the negative battery terminal <2>
to the negative battery post and tighten the nut
<3> to 6 Nm.
Activate the convenience open/close functions.
NOTE
After connecting the battery and switching on
the ignition, the ASR/ESP Control Lamp -K155-
and Electromechanical Power Steering
Indicator Lamp light up continuously. The
indicator lamps switch off automatically after
driving a short distance (less than 100 meters).
This activates Steering Angle Sensor -G85-.
Once -G85-
is activated and the ignition is
cycled, the Start/Stop function (if equipped) will
also start working again and any faults related
to the battery being disconnected should be
able to be cleared.
Proceed to section C
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2024 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved
20UF Page 23 of 23
Section C – Campaign Completion Label
Install Campaign Completion Label
Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next to
the vehicle emission control information
label.
TIP
Ensure Campaign Completion Label does not cover
any existing label(s).
Proceed to Section D
Section D - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.